Luxury Guest Experience Case Studies

Real projects. Real clients. Bespoke luxury guest experiences around the world.

——-Trusted by luxury hotels, tourism organisations, restaurants, beach clubs, private members' clubs and premium brands across Europe, Asia and the United States—-

44+
Clients Served

7
Countries

100%
Hand-Painted

Complete Guest Journey Collections

A closer look at how our hand fans anchor larger, fully bespoke guest experiences.

Some of our recent projects have grown beyond a single hand fan into complete guest journey collections — welcome totes, pareos, beach towels, leather amenities and keepsakes, all designed around one continuous watercolour story from arrival to departure.

The hand fan is often the centrepiece of these collections — sometimes infused with the client's or hotel's signature fragrance, turning it into a sensory keepsake guests associate with their stay long after they've gone home.

Explore a few of these journeys below.

Explore our proyects by Industry

  • Luxury Hotels & Resorts

  • Restaurants & Beach Clubs

  • Luxury Retail & Flagship Stores

  • Government & Tourism

  • Destination Weddings

  • VIP Events & Hospitality

  • Private Members' Clubs

What industries do you typically work with?

We regularly design bespoke collections for luxury hotels and resorts, restaurants and beach clubs, luxury retail and flagship stores, government and tourism boards, destination weddings, VIP events and private members' clubs, adapting every design to that world's identity.

Is the hand fan always the centrepiece of a project?

The hand fan is often the centrepiece and the piece guests use, carry and photograph most, but not every project stops there. Many clients extend the same watercolour story across totes, pareos, towels, leather amenities and keepsakes for a fuller guest experience.

What is a "Complete Guest Journey Collection"?

It's a set of bespoke pieces designed around one continuous artwork and story, covering a guest's stay from arrival to departure — welcome gift, poolside pieces, in-room amenities and a farewell keepsake, so the brand feels present at every touchpoint, not just at check-in.

Can a hand fan be infused with a signature fragrance?

Yes. Some collections include a scented hand fan, using the client's or hotel's signature fragrance, turning the fan into a sensory keepsake guests continue to associate with their stay long after they've left.

Do you always start with original watercolour artwork?

Yes. Every collection begins as an original watercolour design created specifically for that client, rather than a template or stock pattern, so the final pieces feel authentic to the brand rather than generic.

Can you extend a hand fan design across other guest amenities?

Absolutely. Once the core artwork and colour palette are approved, we can extend the same design language into totes, towels, pareos, sandals, leather goods, room trays and more, keeping every piece visually connected.

Do you work with hotel groups on a global scale?

Yes. Our case studies span luxury hotels, resorts and hospitality brands across Europe, Asia and the United States, and we manage design, production and worldwide shipping for each project directly.

Can a collection be tailored to a specific property rather than an entire hotel group?

Yes. Many of our collections are designed for a single flagship property or opening, capturing that location's specific architecture, colours or story rather than a generic brand identity.

How do you decide which pieces belong in a guest journey collection?

We look at the natural touchpoints of a guest's stay — arrival, pool or beach time, in-room moments and departure — and recommend pieces that genuinely add value at each stage, rather than filling a set for its own sake.

Are these collections exclusive to the client they're designed for?

Yes. Every design and colour palette shown in our case studies was created exclusively for that client and is not reused or resold to other brands.

Can smaller properties or single-location clients commission a full collection?

Yes. While some of our case studies feature large hospitality groups, the same process applies to independent hotels, restaurants, beach clubs and boutique properties of any size.

Do you handle both the hand fan and the wider guest journey pieces in-house?

Yes. Our atelier designs and coordinates production across the full collection, from the hand-painted hand fan to leather goods and textiles, so every piece is developed under one creative direction.

How far in advance should we start planning a full guest journey collection?

For multi-piece collections, we recommend starting the conversation as early as possible, ideally a few months ahead of an opening or launch date, to allow time for design approval and production across every item.

Can I request a similar collection for my own property or event?

Yes. Whether you're interested in a single signature hand fan or a complete guest journey collection, we start with a conversation about your brand and guest experience to shape the right scope for your project.

Are the case studies on this page real, completed projects?

Yes. Every case study featured here reflects an actual project we've designed and delivered, shown with real photography from the finished collection rather than concept renders.